Refund policy

Products ordered from our online store are subject to a 14-day right of cancellation under the Finnish Consumer Protection Act. The cancellation period begins on the day the customer receives the product, unless otherwise stated in the product description.

Before cancelling an order, the customer must contact us at mikander.sportscards@gmail.com to notify us of the cancellation and the upcoming return. Returns can be made for the entire order or for selected items. Returned products will be packed as similarly as possible to how they were packed upon arrival, and in flawless condition.

Please send returns to the following address:
Pisanmäki 2 A 1
02280 Espoo
Finland

The seller has the right to reduce the refunded value of the product partially or entirely if the items are damaged, the original packaging is missing, or the products are otherwise not in their original condition as sold.

Shipping costs will be refunded based on the least expensive delivery option available. Refunds are issued using the same payment method used for the original order. For example, if the order was paid by card, the refund will be credited back to that card. If this is not possible, an alternative refund method will be agreed upon.

The customer is responsible for the cost of returning the items, unless otherwise agreed.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or incorrect. This will allow us to assess the issue and make it right.

Exceptions / Non-returnable Items

Unfortunately, gift cards cannot be returned.

Refunds

You will receive a notification once we have received and inspected your return. We will inform you whether the refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund to your account.

If you have not received your refund within 15 business days after approval, please contact us at mikander.sportscards@gmail.com.